3D Care - Support Service

An elderly woman and a young man sitting together at a table with a partially completed jigsaw puzzle in a cozy room.

Supporting Deaf, Deafblind and Disability

Elderly person in a wheelchair pets a brown and white dog while holding a photo.

At 3D Care, we believe everyone deserves the chance to live life to the fullest, and we’re committed to helping Deaf, Deafblind, and deaf and non-verbal people with additional needs and other disabilities in Kent, Medway, East Sussex and the surrounding areas to achieve their goals.

Our friendly and experienced Support Workers offer personalised support, tailored to our client's specific needs, to promote independence, improve wellbeing and make connections in the community. Regular access to our client's preferred communication methods allows them to develop the skills to express themselves and understand their environment to live safely and confidently.

Adults (Over 25)

We understand the challenges and barriers of daily life for Deaf, Deafblind, and deaf and non-verbal people with additional needs and other disabilities. We can offer different levels of support to meet individual needs. We pair our clients with trained Support Workers who are skilled in using preferred ways of communicating – whether that is BSL, SSE, speech and lipreading, deafblind, and non-verbal communication methods, such as picture boards and other visual techniques.

Our services include:

Supporting independence and learning new skills, for example cooking, budgeting or using public transport.
Accessing services and the local community, and reducing loneliness.
Help to understand and manage emails, letters and bills.
Promoting confidence and helping to achieve goals.

Make a referral

Our services include:

Supporting independence and learning new skills, for example cooking, budgeting or using public transport.
Support to access services and the local community.
Social interaction to reduce loneliness and improve emotional wellbeing. 
Help to understand and manage emails, letters and bills.
Promoting confidence and helping to achieve goals.
Communication that meets your needs, including Deafblind manual, visual frame, block, hands-on signing, social haptics or picture boards and other methods.

Make a referral

Deafblind Support

We know that there are many variations of deafblindness so our support is tailored to meet individual needs. We pair our clients with qualified Deafblind Support Workers who are skilled in guiding and using preferred ways of communicating.

The HUB

Our exclusive weekly client Hub group provides a safe and supportive environment, enabling our clients with additional needs to socialise, learn valuable life skills, and receive crucial additional support. The consistency of the Hub is key to its success: clients benefit from seeing the same familiar staff and peers each week, creating strong relationships and building trust. This support network reduces anxiety, develops confidence and promotes social inclusion. We proudly reinvest our profits to fund this important project, demonstrating our commitment to supporting our client's wellbeing and development.

Our services include:

1:1 support.
Supporting independence and learning new skills, for example cooking and computer skills.
Fun activities including keeping fit, arts and crafts and day trips.
Social interaction to reduce loneliness and improve emotional wellbeing. 
Promoting confidence and helping to achieve goals.

Make a referral

Our services include:

Meeting role models and developing friendships with peers at events or out in the local community.
Learning life skills and building confidence, encouraging young people to make positive choices and to stay safe online.
Building healthy relationships and learning to communicate better with family, friends, teachers and work colleagues.

Make a referral

We also have a Parenting Service that focuses on improving parent and child relationships.

To learn more about our Parenting Service click here!

Young people (14-25)

We understand that these transition years can be challenging for Deaf, Deafblind, and deaf and non-verbal young people with additional needs and other disabilities. It can also be challenging for the wider family.

We know that every young person’s experiences and communication needs are different and personal to them.

We work with the young person and their family or carers to develop a support plan that is unique to them and helps their development and independence. We regularly review their plan to meet the young person’s changing needs and goals as they move towards becoming an adult.

Children (Under 14)

We know that every child’s experience is different and personal to them. Our Support Workers for children under 14 have experience of working with young children with lots of different needs. We take care to match the child with a Support Worker who understands their specific communication needs and can be a good role model for them.

We work closely with the child and their family or carers to develop a support plan that is unique to them and that helps their development. We make sure to regularly review their plan and develop it with the child as they grow.

Our services include:

Building confidence and identity, and meeting role models and peers.
Teaching them how to communicate better with family, friends, and at school.
Accessing and enjoying activities, and learning through games.
Learning new skills and how to form healthy relationships with friends and family.

Make a referral

We also have a Parenting Service that focuses on improving parent and child relationships.

To learn more about our Parenting Service click here!

What clients think of us

Two people sit at a table drawing with white pencils on black paper. A blue ping pong table is visible in the background.

I’m really happy with the service J is receiving from 3D Care and definitely feeling the positive effect of being freed up regularly to attend to other matters. (client’s Mum)

If you could give an award please give it to Amanda, she’s amazing! (T – client)

Huge thanks to JJ for his patient and gentle support today. Knowing W was being supported allowed S and me to mingle with family and friends free from worry about W. Priceless! (client’s Mum)

Thank u, been on my own officially for 2 years but had your support all the way through. I think the world of everybody at 3D Care (client’s Dad)

Sarah has just left. She’s brilliant. I’ve never seen N so quickly at ease with someone new. Bodes so well for the college years ahead. Thank you all. (client’s Dad)

I am amazed at your service, how you respond quickly and sort things out effectively. I am really happy with H’s progress, their BSL progress especially without himself realising. I love the support workers who come and H is always excited waiting for them to come! (client’s Mum)

I feel they have gone above and beyond in supporting D, who I know can be very challenging at times. The difference in him from 2 years ago is incredible. It is so lovely to see him more like his old self and settled into his new flat. He is so much happier and feels safe. He loves it … .Thank you so, so much to you and your team for the support you have given him and continue to give him. (client’s sister)